• Senior IT Business Analyst

    Job Locations US-NC-Hickory
    Posted Date 3 weeks ago(8/2/2019 2:19 PM)
    Requisition ID
    # of Openings
    Category (Portal Searching)
    Information Technology
  • Overview

    Coordinates system analysis and applications development activities through internal and 3rd party companies. Analyzes user requirements and business functions to prepare for new applications or modifications to existing applications that vary in scope. Works through others to accomplish deliverables.


    Role and Responsibilities

    • Responsible for planning and oversight of small, medium and large-scale projects.
    • Schedules and initiates meetings with relevant business personnel to understand and document requirements for new application functionality.
    • Serves as a liaison between IT Senior Management, devoted Business Champion of project, Business Unit’s Senior Management, and third-party vendors.
    • Build relationships with software vendors to support building of critical paths and objectives, as well as coordinate team members on integrating the deliverables required to support the project.
    • Oversees functional design and testing processes within project and takes ownership in application wide testing to ensure design requirements are met and standards are met.
    • Serves as project subject matter expert and provides expertise to team members.
    • Capable of communicating ideas to end users, all levels of management and cross-functional teams in order to assure that project goals and productivity requirements are satisfied from the beginning to the end of all projects owned.
    • Tracks requested enhancements and known issues / defects and assists with prioritization.
    • Manage issue resolution where multiple solutions exist with pro/con evaluations.
    • Negotiate / facilitate group decisions.
    • Experience implementing and supporting cloud applications and 3rd party applications
    • Translate business scenarios into relevant user acceptance, system and integration testing scenarios and plans. Validate results. Perform usability testing.
    • Responsible for on-call duties to provide application support during off hours as scheduled by supervisor. Serves as a backup for other on-call staff.
    • Travel Required - 40% to Winston Salem, NC.



    Qualifications and Education Requirements

    • Bachelor’s degree in computer science, mathematics or business.
    • At least 8 years of IT related experience and 6 years of analysis experience
    • SQL experience with at least of 5 years Relational Database experience focused in SQL Server. 


    Preferred Skills

    • Experience developing SSIS / SSRS packages, or similar ETL and reporting tools
    • Experience serving as a business analyst and leading projects including post implementation support
    • Experience interacting with employees at all levels, from entry-level to senior management
    • Experience making difficult project-impacting decisions in a timely manner
    • Problem solving and analytical skills
    • Negotiating skills


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