Major Functions:
Ensuring 98% on time deliveries to customers through monitoring of workflow from start to end of shift

Schedule:

Wed, Thu, Fri 2:30 PM-3:00 AM

 Allocates the workforce based on order flow. Ensures both grocery and perishable trips are synced; alerting
supervisor to make staff movements to maintain on time deliveries
 Monitors leave times and recognizes issues concerning loads, contacts selectors to provides solutions, and
ensure load is completed
 Collaborates with supervisor regarding problems and potential setbacks with workflow to determine a solution
and execute
 Print tickets and verify correct order; determine immediate needs versus tickets pulled for later selection based
on current cases per hour and leave times. Notes specific instructions with loads or products; recognizing
concerns and prioritizes
 Monitors progress of direct and labeled tickets throughout the shift, and determines if order of tickets needs to
be adjusted; identifies difficult tickets to pick early thus avoiding potential OT
 Responsible for Fast 9 orders: release work, print tickets and provide to selectors to pick and deliver to specific
internal locations; match and code handbills with signatures
 Monitors Souto Foods and specialty loads, prioritize with seasoned selector and ensures instructions are
followed
 Assign selectors to tickets involving flowers, bananas, eggs and nuts due to delicacy and requirements
 Identify new selectors and 3rd party to ensure appropriate tickets are provided based on size and commodity
 Responsible for moving selectors between direct and indirect time based on task performing, determines the
amount of time to add to their production
 Ensure tickets are closed and proper indirect codes used to allow supervisors to track movement and accurate
productivity totals
 Troubleshoots issues with equipment such as scanners and T2s, accounts for missing equipment at shift end
 Responsible for researching ‘scratches’ including checking pallets, inventory, selector voice activity – if needed,
communicates with dispatch to remove item, and avoid potential credits at delivery
 Communicates with lifts for let downs as needed, providing missing pallet numbers
 Track selectors progress on tickets, monitor their breaks and lunches to determine discrepancies
 Provides handbills for Estes and Old Dominion drivers and instructions on pallets, doors, and product return
 Provides reporting to Ops team on weekly selection totals, production reporting to supervisors daily
 Maintain new hire folders containing production percentages, total cases selected, and weekly goals

 Strong ability to multi-task and prioritize work
 Must be able to work a flexible schedule in all warehouse environments
 Self-starter that needs minimal supervision
 Strong customer service and communication skills
 Excellent organizational and problem-solving skills
 Beginner to intermediate level Excel and Word

NOTICE: Management reserves the right to adjust accountabilities and schedules to satisfy business needs.